Frequently Asked Questions (FAQs)

What is Paintless dent Removal? (PDR)
Working from behind the dent, technicians use specially designed tools to massage the metal back to its original position. Paintless Dent Removal (PDR) is the process of removing dents, dings, and creases from vehicles without affecting the original paint finish. PDR is much quicker and less expensive than traditional body shop repairs.

Is Paintless Dent Removal new Technology?
No, PDR has been around for as long as cars have been made. It can be traced back to the early 40’s in the Mercedes plants. From there it traveled to Argentina. In the US there have been PDR companies since the early 80’s. What you see on TV is not reality. PDR Technicians don’t use suction cups, dry ice or glue pullers. There is no smoke and mirrors; it is specially trained technicians working painstakingly on massaging the metal from behind the dent.

How long does it take?
Most repairs can be done in under an hour.

Where is your location?
Our shop is located in Santa Ana, CA off of Warner Ave and the 55 fwy. We are mobile to the Greater Long Beach and all of Orange County. We work out of many different body shops, detail centers and dealerships. Most repairs can be completed at your home or place of business. This not only saves you time but also eliminating the middleman therefore saving you additional money. (Note: A mobile service fee of $15 may be assessed based on severity of the damage.)

Will it affect the value of my car?
No! Quite the opposite, removing the dents and dings will increase the market value of your car. All dealerships use PDR technicians to remove dents from their cars on their lots so they can improve the value of their inventory.

Does insurance cover the costs?
We work with many insurance companies and most will waive the deductible if you get your minor dents repaired with PDR. Contact your carrier.

Repair of dings and dents on steel as well as aluminum panels. Larger damage such as creases, protrusions and large dents can also be repaired- even on bodylines. Our certified technicians spend years perfecting their craft and even though they have been referred to as “saints or saviors” they do have their limits of what they can fix. Any dent that has a sharp crease, or that has cracking in the paint cannot be restored. Our technicians will quickly assess the dents and dings on your car, and let you know which ones can and can't be removed by Paintless Dent Removal. Most of the time we will be able to do this during your initial phone call.

How do I obtain a free estimate?
For usual and customary damage we can give estimates over the phone. We prefer pictures either emailed or texted for exact quotes, or please stop by for a quote at our shop location.

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